Policies
Warranty terms depend on what you’re buying and who makes it. We’ll tell you plainly what applies to your specific enclosure or subwoofer before you order — not a blanket number that doesn’t actually match the product.
Subwoofers and other manufactured components typically carry the manufacturer’s own warranty. We’ll pass along the real terms for the specific brand and model you’re ordering.
Whether an enclosure is built in-house or sourced depends on the specific build. Ask us about yours and we’ll tell you honestly which it is, and what warranty coverage (if any) applies — we won’t claim a manufacturing process we didn’t use.
Warranty coverage generally doesn’t extend to damage from improper installation, incorrect power matching, water damage, or normal wear. If you’re not sure whether something is covered, ask before you assume either way.
Contact us at +1 (775) 541-2950 or through our contact page with your order details and a description of the issue. We’ll tell you what the next step is for your specific situation.